Ivano-Frankivsk St. Mykytinetska 5a
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An complaint/appeal must be submitted in writing to the Director. The term for consideration of all appeals is no more than one month after their receipt.
An appropriate appeal committee shall be established to consider appeals, complaints, and disputes.
The secretary of the commission informs the complainant/appellant of the results of the review by letter.
All data received during the consideration of a complaint/appeal is processed taking into account confidentiality measures.
In case of disagreement with the results of the inspection (service provision), the customer may file an appeal/complaint no later than one month after receiving the expert opinion. In this case, the filing of an appeal does not suspend the validity of the conclusion.